Effective Date: May 25, 2025
BA Launchpad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by BA Launchpad.
This Privacy Policy applies to our website, its associated subdomains (collectively, our "Service"), and our application, BA Launchpad. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to BA Launchpad that is responsible for your information under this Privacy Policy.
Country: Where BA Launchpad or the owners/founders of BA Launchpad are based, in this case India.
Customer: Refers to the company, organization, or person that signs up to use the BA Launchpad Service to manage their business analysis learning and development needs.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit BA Launchpad and use the services.
IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks and can often be used to identify the location from which a device is connecting to the Internet.
Personnel: Refers to those individuals who are employed by BA Launchpad or are under contract to perform a service on behalf of one of the parties.
Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: Refers to the service provided by BA Launchpad as described in the relative terms and on this platform.
Third-party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: BA Launchpad's site and associated platforms.
You: A person or entity that is registered with BA Launchpad to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website, register on our site, enroll in courses, subscribe to our newsletter, respond to a survey, or fill out a form.
Account Information: Name, email address, phone number, and other contact details
Profile Information: Educational background, professional experience, career goals, and learning preferences
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Course Data: Progress, assignments, assessments, and interaction with course materials
Communication Data: Messages, feedback, and support requests
Information We Collect Automatically
Usage Data: How you interact with our platform, pages visited, time spent, and features used
Device Information: IP address, browser type, operating system, and device identifiers
Location Data: General geographic location based on IP address
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
How Do We Use The Information We Collect?
Any information we collect from you may be used in the following ways:
To personalize your experience: Your information helps us better respond to your individual learning needs and preferences
To improve our platform: We continually strive to improve our course offerings and platform functionality based on the information and feedback we receive
To improve customer service: Your information helps us more effectively respond to customer service requests and support needs
To process transactions: To facilitate course enrollments, payments, and related services
To deliver educational content: To provide courses, assessments, certifications, and personalized learning recommendations
To communicate with you: To send course updates, important announcements, marketing communications, and respond to inquiries
To ensure platform security: To detect, prevent, and address technical issues and potential security threats
To comply with legal obligations: To meet regulatory requirements and legal obligations
When Does BA Launchpad Use Information from Third Parties?
BA Launchpad may collect information necessary to provide our educational services to our customers.
Users may voluntarily provide us with information they have made available on social media websites or professional networking platforms. If you provide us with any such information, we may collect publicly available information from these platforms. You can control how much of your information these websites make public by visiting them and changing your privacy settings.
We may receive information from third parties when you contact us, such as fraud detection services, analytics providers, or payment processors.
Do We Share the Information We Collect with Third Parties?
We may share the information that we collect, both personal and non-personal, with third parties in the following circumstances:
Service Providers
We engage trusted third-party service providers to perform functions and provide services to us, such as:
Hosting and maintaining our servers and website
Database storage and management
Email management and marketing services
Payment processing
Customer service and support
Analytics and performance monitoring
Content delivery networks
Business Partners
We may share information with educational institutions, certification bodies, employers, and other business partners to:
Provide certification and credentialing services
Facilitate job placement and career services
Offer joint educational programs
Legal Requirements
We may disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to:
Respond to claims and legal process (including subpoenas)
Protect our rights and interests or those of a third party
Ensure the safety of the public or any person
Prevent or stop any illegal, unethical, or legally actionable activity
Comply with applicable court orders, laws, rules, and regulations
Business Transfers
In the event of a sale, merger, or other transfer of all or substantially all of our assets, your information may be transferred to the acquiring entity, provided they agree to adhere to the terms of this Privacy Policy.
How Do We Use Your Email Address & Phone Number?
By submitting your email address, you agree to receive emails from us including:
Course-related communications and updates
Educational content and resources
Platform notifications and announcements
Marketing communications about our services
Customer service and support messages
You can unsubscribe from marketing emails at any time by clicking the opt-out link included in each email. Essential service-related emails may continue to be sent even after opting out of marketing communications.
How Long Do We Keep Your Information?
We retain your information only as long as necessary to provide BA Launchpad services to you and fulfill the purposes described in this policy. Specific retention periods include:
Account Information: Retained for as long as your account is active, plus up to 7 years after account closure for legal and business purposes
Course Data: Retained for as long as your account is active to track your progress and provide certifications
Payment Information: Retained as required by law and for fraud prevention
Communications: Retained for up to 3 years for customer service purposes
When we no longer need to use your information and there is no legal requirement to keep it, we'll either remove it from our systems or anonymize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information:
Encryption: All sensitive information is transmitted via Secure Socket Layer (SSL) technology
Secure Storage: Data is stored on secure servers with restricted access
Access Controls: Limited access to personal information on a need-to-know basis
Regular Security Audits: Periodic assessment of our security practices and systems
Employee Training: Staff are trained on privacy and security best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Could My Information Be Transferred to Other Countries?
BA Launchpad operates primarily in India. Information collected via our website, through direct interactions with you, or from use of our services may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.
By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.
Can I Update or Correct My Information?
You have the right to request updates or corrections to the information BA Launchpad collects. You can:
Update your information: Access your account settings to modify your profile information
Change communication preferences: Adjust your email and notification settings
Request data deletion: Contact us to delete your account and associated data (subject to legal retention requirements)
Access your data: Request a copy of the personal information we have about you
To exercise these rights, please contact us at help@balaunchpad.in. We may take reasonable steps to verify your identity before granting access or making changes.
Your Rights Under Data Protection Laws
Depending on your location, you may have additional rights regarding your personal information:
Digital Personal Data Protection Act (DPDPA) 2023 - Indian Residents
If you are located in India, you have the following rights:
Right to Information: Request details about how your personal data is collected, processed, and used
Right to Correction and Updation: Request correction of inaccurate, incomplete, or outdated personal data
Right to Data Portability: Request your personal data in a structured, commonly used format
Right to Erasure: Request deletion of your personal data when it's no longer necessary
Right to Grievance Redressal: File complaints about data processing practices and seek resolution
Right to Nominate: Appoint a nominee to exercise your rights in case of death or incapacity
Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis
Children's Privacy
Cookies and Tracking Technologies
Types of Cookies We Use
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy applies only to BA Launchpad. We are not responsible for the privacy practices of other websites or services. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
Posting the updated policy on our website
Sending an email notification to registered users
Providing notice through our platform